Automotive Online Training Shop

Satisfaction guaranteed

Great, you’ve arrived to the Prodiags Online Training Shop
If you’re looking for traditional automotive books or just “how-to” videos you’re in the wrong place.

Our Training Modules are developed by top-tier mechanics and automotive instructors, who have realised that skills do not develop by observing others work or watching videos. Successful automotive training matches the mechanics’ practical needs, does not slip off-topic, gives examples from actual problems, and best of all, motivates you to use your brain. The same recipe is the backbone of the Prodiags Training Modules — without traveling or fixed time schedules.

The storytelling in the Training Module is groundbreaking and the studies are visually intelligent. The animations make complicated things simple to understand, the pictures give a contact point to the automotive technology and real work, videos serve as examples when needed, and texts elevate your imagination. Thanks to our customers, the modules also include a printable study material, which guides you as a “virtual teacher”. It’s practically applied tasks are based on real work experience.

Whenever you think you master the subject, you can challenge yourself with the assessments. Warning, without studying you will probably not pass them — but you can always try.

As a proof of your knowledge, to you and to others, you can print out a certificate after passing the final exam.

After completing an order you get:

  • 6 month licence to the purchased products — without monthly subscriptions.
  • access to enjoy groundbreaking Prodiags Training Modules in full
  • a certificate after passing the final exam

We offer you a 100% satisfaction guarantee on all of our products — if you are not happy we will return your money.

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Maintenance Service

$ 22.17

What is included in performing a service on a vehicle? How do you perform the different work steps? How to ensure that the customer leaves the workshop satisfied? Learn this, and much more, with this training module for everybody in the vehicle industry. Knowing the basics of performing services is a crucial thing when working in a workshop. With this maintenance mechanic training you learn the correct order of the worksteps to be effective at you work, and ensure that you are doing a proper job.

  • Service procedure from marketing to follow-up
  • Fixed and adaptable maintenance programmes
  • Service work step by step
  • Checking and changing fluids and filters
  • Inspection targets and methods
  • Considerations for road testing

Learning Outcomes

You will acquire a basic knowledge and ability to carry out a model-specific maintenance service. Improved overall understanding of the service process will help you handle tricky customer situations more effectively.

Certificate

After completing your studies and appropriately completed assignments, you will complete the final exam. After completing the final test, you can print a Prodiags certificate from your performance record to mark your expertise.

Digitally verified certificate for completion of the Training Module

 

Open Product Sheet (PDF)

Why this module?

Carrying out maintenance services is the most common activity in the workshop. The purpose of a service is to maintain vehicle operation condition and technical reliability. Both the process and the quality of the mechanical work are essential for maintaining and building customer relationships.

In a workshop, both managers and mechanics should be familiar with customer service. From booking the services to giving advice to the customer on the road. With this training module you will learn the importance of customer service and how to keep your workshop’s customers happy.

What will you learn?

As servicing is not about fixing problems, customer contact and seamless workflow are critical for building a positive image with your customers. For this reason, the learning content covers the whole process and highlights the key points of the whole service procedure.

Vehicle specifications normally guide you to carry out the correct service steps, but it’s not always enough. This material will help you to understand the additional work needed and local specialisations. It will also help you to provide technical reasoning to customers for why particular service tasks or additional work are required, e.g. explaining why similar vehicles have different service intervals.

It’s important for a mechanic to know the pro’s and con’s of the different types of service intervals. What’s the upsides of longlife service intervals? What’s the downsides? Learn more about service intervals with this training module for mechanics.

This module will take you beyond the technical know-how for servicing, and help you to carry out the right servicing work in the right order, thereby helping you to work more efficiently.

Learn the correct vehicle repair process with this training for Automotive service mechanics. Learn the correct procedures and work order for an efficient job as a maintenance mechanic.

Open Product Sheet (PDF)

Prerequisites

To reach all learning outcomes you need to have a basic knowledge of vehicle structure and skills in carrying out service programmes.

Content Equivalence

This course’s topics and objectives correspond in scope to a conventional 2 day training event.

Once you have made your payment, you get immediate access to the content in the form of a license valid for 6 months. You’ll save time and money by not needing to travel.

System Requirements

Internet connection and PC or laptop with browser. Recommended screen resolution 1024 x 768 or higher.

Updates

We want to make sure that you always have the latest version of our product. Prodiags reserves the right to make real time updates and changes. This way you’ll always have the best version, without extra fees.

Open Product Sheet (PDF)

1/4 – I’m a mechanic and I want to direct the payment for the training to my foreman, how can I do this?

  • When ordering a Prodiags Training Module you can easily direct the payment to your manager or even to your mum. Open/print out the link’s instructions.

Printable order instructions (PDF) 

Mechanic showing “ok” to supportive workshop manager regarding Prodiags Online Automotive Training


2/4 – How can I provide my mechanics with useful training for example when a customer cancels an appointment?

  • With the help of an Online Training Module you can utilise open spaces in the calendar and cancelled appointments with completing efficient training.
  • If you have an ambitious mechanic whose skills and competence level you want to raise, Prodiags Training Modules are the easiest and most efficient way to start the training.

Read more about the benefits >> Workshop Manager

Auto technician showing "thumbs up" to manager for providing Prodiags online modules as employee training at the repair shop


3/4 – What knowledge is required from me in order to provide added value to my training event with pre-learning and online material?

  • Starting using the training material requires only a few clicks from you. You order the training material, add the participants and the pre-learning is up and running.
  • A central added value of the Training Module’s Assessments: the trainer and learner knows the starting level, which enables the interest and motivation in the training to be maintained.

Learn more >> Trainer / Teacher

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4/4 – How can I share and present Prodiags products to my community?

  • Prodiags Automotive Training Modules are meant for everyone with an interest in the automotive industry. We cooperate with different influencers and we do not bind our partners to our brand.
  • If you were interested in presenting your own collaboration idea to us, please fill in the Influencer Form and tell us more about yourself and your idea.

   Open Influencer Form >>

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